Action Zone - Terms & Conditions

These T&C's include: Y Swim School & Y Active Kids


1.

 

 

Cancellations during lesson term or for absence are not refunded.

2.

 

 

Due to the popularity of our programmes, Make-Up classes are not possible.

3.

 

 

In the event that we, Action Zone, have cancelled the programme or a class, Make-Up sessions will be scheduled (where possible) or lessons credited for the following term*.

4.

 

 

If your child is unable to attend his/her class due to a long term illness or injury, please inform the office actionzone@ewymca.org as soon as possible.

5.

 

 

If you cancel a Y Swim or Y Active Kids place with 7 days or less to the start of term we will charge a £25 admin fee per place cancelled.

6.

 

 

Term cancellations 1 day or less before term starts will result in 100% loss of fees*.

 

 

 

 

 

Summary:

Days before start of term Cancellation Charge Per Place:

During term 100% of class fee

7 days or less £25

1 day or less 100% 

*Unless alternatives agreed with Action Zone Office, E & W YMCA.


Re-enrollments for the next term are done automatically for our existing participants.  Invoices will be emailed & payment must be made by the due date listed.  

Places will not be confirmed until term fees are settled in full

 


 

Photography

 

The taking of photographs and/or recordings on any device or camera during sessions by a parent/carer or any other person except for a designated staff member from E&W YMCA, is not allowed unless the express permission of the Action Zone Coordinator has been obtained.

 

We do understand that recording your child's progress is really important and as such we may be able to make arrangements for you to take specific pictures of your own child at the end of sessions. You will need to contact the Action Zone Coordinator, beforehand.

 

We hope you all agree that this is for the welfare and safety of all our participants.

 

Occasionally, Eastbourne & Wealden YMCA need to take new photographs and video film to help promote our work, including but not limited to printed material and digital media, including our website or social media accounts.

 

We only use images where permission has been granted & all images are stored safely with restricted access to designated staff only & no names are listed.

By selecting "Yes" in the photo permission section of the booking form, you acknowledge that this acts as your electronic signature upon submission of the booking form.